Who is this man (?)

[Bob Moseley (RIP)]

Hi Mark
It's OK, you can have the tray. I've ensured it's a replica, the original one is hidden away.

Hi Max
Left a warning message on Kathy's phone and we had them under surveillance all the time. Wait until you see their Visa account then you'll know what we already do. Hope you have a good season this year, you'll need it to pay the account.

Bob