Karmen, thanks for the thought, but this really isn't the answer. If push comes to shove, I'll set up a temporary forum which all can access as an alternate location for information purposes.
We've had this situation before and got it sorted, and we'll sort this one the same way as soon as I can find the right buttons to push. I have an open ticket with the provider right now and have just input a new suggestion on it; I'll keep you all posted.
AJ -- computers
are fun, it's just the idiots who make our lives miserable! There's a way around them too, though...
Jif